Is your omnichannel strategy working for your customers?

iVend Retail’s Omnichannel Resource Centre provides retailers with the tools to build their connected retail roadmap – scroll down to continue your journey

iVend Retail - An Integrated Omnichannel Solution

For the way retailers work today

eBook

eBook

True Omnichannel Means Bricks and Clicks

Our latest eBook True Omnichannel Means Bricks and Clicks: The reason to focus on eCommerce when most sales are in the store, throws light on the importance of eCommerce in the retail technology ecosystem.

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Are your customers getting rewarded the right way?

The eBook ‘Rewarding customers the right way in a digital world’, explores how successful loyalty programs enable businesses to recognise and track customer transactions and unlock their upselling opportunities.

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Report

The era of unlimited shopping possibilities: How to take the leap to omnichannel

In iVend Retail´s latest report we look at the current habits & preferences of Australian & New Zealand shoppers. The report, based on a survey conducted in October 2015, highlights that consumers are increasingly connected and expect a fully digital shopping experience whether it´s online, on mobile, or in-store.

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Infographic

Infographic

Infographic

The era of unlimited shopping possibilities

iVend Retail´s Omnichannel research infographic gives a statistical snapshot of current shopping behaviours of a wide range of Australian & New Zealand retail customers.

It also provides key insights into today´s unique ANZ market and how retailers can ensure they meet shopper´s expectations while staying ahead of tomorrow´s trends.

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Video

iVend Single Stock Pool

The core idea of omnichannel retail is that the consumer can start a transaction in one channel, continue it in another, and complete it in yet another. A consumer can move freely between channels to suit the way that he or she wants to shop. iVend Retail omnichannel Retail Management suite delivers seamless experience of the brand as the consumer switches channels.


The Changing Retail World Whitepaper

Whitepaper

The Changing Retail World: The rise and challenges of omnichannel retailing

This whitepaper shows insights into the changing world of retail and discusses opportunities that exist for retailers as well as challenges that they need to overcome in today´s omnichannel environment. It also offers answers to the common omni-channel management problems and shows how iVend Retail solution can help retailers create consistently great customer experience.

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Blog

Blog

Single view of inventory – how it enables new forms of shopper transactions

Penned by the leading experts in the field of global retail, iVend Retail blogs will give you a true insight into the current shopping trends, innovations and opportunities.

Our latest blog looks at Single view of inventory – how it enables new forms of shopper transactions

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Single view of inventory – how it enables new forms of shopper transactions
Single view of inventory – how it enables new forms of shopper transactions
It’s a heart-stopping parenting moment; your child is going to a party this afternoon and you feel that cold stab of realisation – you’ve forgotten to buy a present. [...]
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Social: ANZ Twitter Feed

Check out what’s trending in the world of #Retail and #CustomerExperience iVend Retail ANZ Twitter.

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ABOUT iVEND RETAIL

iVend delivers omnichannel retail management solutions for the way retailers work today, implementing technology that is built to enable change, not just built to last.

We believe that retailers shouldn’t have to worry about managing hardware, software licenses, upgrades – they just need the tools to deliver great customer service.

Part of Citixsys worldwide, iVend is an innovator in retail technology and a recognized industry leader for Cloud management and mobile retail. As well as providing traditional fixed till and back office server solutions we are experts in developing solutions for complex retail – multi-format, multi-location, multi-channel and multi-sector retailers.

© 2017 CitiXsys Limited. ALL RIGHTS RESERVED.